Payment Policy
When renting a motor home, tour and estimated mile charges will
be paid at time of pick up. Upon return, taxes and any additional
charges will be deducted from your deposit.
Refund Policy
Any refund due will be returned after our service technician has inspected
the rental unit. For the health and courtesy of all our customers, there is
absolutely no smoking or pets allowed in our units. Evidence of smoking or
pets will automatically forfeit your deposit.
Possible Additional Charges
There will be additional cleaning charge of $50.00 if the unit is returned
in unsatisfactory condition.
Fuel top off charges (current fuel charge + $20 surcharge) and dump charges ($50.00) will also
be applied to total charges if a motor home is returned without the fuel tank
full or if holding tanks have not been emptied.
During the winter months there may be a re-winterizing fee if plumbing and
holding tanks will be used.
Payment Options
- Cash
- Personal Checks
- Visa, Discover and Master Card
How to Reserve a Unit
You may call and reserve over the telephone with your credit
card. You may also mail a check for the amount due, but reservation is not confirmed until check clears our bank.
Pick up and Return Policy
When renting a Motor Home the tour charge & estimated mileage
charges are due at time of pick-up. Upon return a credit of 500
miles will be issued. Charges for miles over estimation, generator
fees & sales tax will be deducted from the security deposit
upon return.
Pick up times are scheduled when you make your reservation. We require that your return your
unit no later than 9:30AM on the day you are scheduled to return.
Your unit as well as others need to be inspected and prepped for
the next customer who may be leaving the afternoon of your return.
If you are not able to return as scheduled as a result of emergency,
it is imperative that you contact our rental representative as
soon as possible so we may compensate for the change of schedule.
If you do not return your unit as scheduled, you will be charged
an additional days fee plus sales tax.
Insurance
We carry full coverage insurance on all our units with no additional charge
to our customers. However, in the event of accident or damage, the customer
will be responsible for the first $500.00
on our insurance deductible.
Not all insurance companies cover RV rentals. Please check with your agent
to see if your property is covered under your current policies.
Traffic Violation Disclosure Policy
If you receive a parking ticket or traffic citation during your trip, you are
required to inform our rental representative upon your return. If we receive
notification and are charged for a citation that you are responsible for, you
may be responsible for reimbursement on the fine as well as an additional $100.00
fee.
Cancellation Policy
Your deposit is non-refundable in the event that you should cancel your reservation.
Remember that if we hold a reserved time for you, other customers are denied
rental of a unit because it was being held for you.
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